FREQUENTLY ASKED QUESTIONS

The questions people actually ask us.

39 straight answers about mobile apps and about Maymoune. If yours isn’t here, write to us.

Before you get started

The price, the timeline, what you need to know how to do, and how to stop.

Do I really need an app?

If your customers come back — to order, book, get information, learn — then yes. An app opens in one tap from the home screen, sends notifications, and doesn’t depend on a social network’s algorithm or a website’s search ranking. If your customers only visit once, a website is enough.

Real apps to try

How much does it cost, all in?

€19 a month for the web app, €59 a month for web + iPhone + Android, or a one-time €1,999 for a lifetime license. No setup fee, no commission, no hidden tier as your traffic grows.

The three plans in detail

Do I need to know how to code?

No, not at any point. You click on your business type, fill it in the way you’d fill in a product sheet, and publish. If you know how to use an online store, you know how to build your app.

How long before my app is live?

The web version is live the same day, as soon as you click Publish. For the App Store and Google Play, you need to allow for Apple’s and Google’s review time — usually a few days.

Can I add the iPhone and Android apps later?

Yes, whenever you want. You start with the €19-a-month web app, and switch to the €59 plan the day you want to be on the App Store and Google Play. It’s the same app, with the same content: nothing to redo.

Can I cancel whenever I want?

Yes. The subscription cancels in one click, with no notice period and no justification needed. Just remember to export your content beforehand: access closes as soon as it ends.

What happens if I stop paying?

The app, the back office and your content become inaccessible. If you still need a few days to get everything back, we grant you three extra days; after that, the app is deactivated. So do your exports before cancelling.

What you get

Web, iPhone, Android: what you actually get.

What is a web app (PWA)?

It’s an app that installs straight from its web address, with no store involved. It has its own icon on the home screen, opens full-screen, and sends notifications. To your customer, it looks like an app; for you, it’s live the same day, with no approval to wait for.

What is a native app?

It’s the one you download from the App Store and Google Play. It’s installed on the phone, shows up in store searches, and accesses everything the device can do. It’s the top tier — and it’s covered by the €59 plan.

Do I need to build three different apps?

No. You build one, and it ships as three versions: web, iPhone, Android. Content added once appears everywhere. That’s what changes everything compared to an agency, which bills you for two or three separate builds.

Does my app work without a connection?

Yes. On first launch, the app stores your content in memory, so your customers can browse it afterward without a network. That’s true for the iPhone and Android apps as well as the web app — with one exception, Safari, which doesn’t allow it.

Can I use my own domain name?

Yes, in all three plans. Your web app answers on your own domain (app.yourbusiness.com, for example). You set it up from your back office, no need to call us.

Is the app in my name and my colors?

Fully, and in all three plans. Your name, your icon, your colors, your fonts, your launch screen, your navigation. Your customers download your app: the Maymoune name appears nowhere, not in the app, not on the stores.

See what it looks like

How far can I go with customisation?

You start from a template close to your business, then add, remove and reorder sections until it looks like you. Text, images, screen order, menus: everything is set with the mouse. No line of code, and nothing to ask anyone else for.

Does my app keep working when iOS or Android updates?

Yes. The engine is updated continuously and follows new versions of the operating systems. You have nothing to do, and nothing extra to pay: it’s included in the subscription.

Am I limited if my app takes off?

No. No cap on downloads, visitors, products or notifications. Your bill doesn’t move because you’re doing well.

Can you build a feature that doesn’t exist?

Yes, as a separate service. Over 190 extensions already cover most needs; beyond that, we look together at what’s feasible and at what price.

Tell us what you need

Your content, your data

What you put in, what belongs to you, what connects.

I already have an online store. Do I have to redo everything?

No. You paste your store’s address, and your products, prices and stock arrive in the app. They then keep updating on their own.

What if I have neither a website nor a store?

You manage everything from your dashboard: products, articles, videos, courses. The AI can even write your listings and articles for you.

Who owns my app’s content?

You do, entirely. Your text, your photos, your videos, your customer file: you own them, and you can export them for as long as your subscription is active. Maymoune doesn’t use or resell them.

Can I run my app from ChatGPT or Claude?

Yes, starting from the €19 plan. You connect your app to your AI assistant and ask it to publish an article, create a product, or send a notification. It’s a recent addition, and it’s included.

Is my web app indexed on Google?

Yes. The web app has real URLs, a sitemap and clean tags: Google indexes it like a website. The store apps, meanwhile, are found through App Store and Google Play search.

Going live and the stores

Apple, Google, developer accounts and updates.

How does publishing on the App Store and Google Play work?

From the same screen as everything else: you submit, Apple and Google review, the app appears. The first submission takes a bit of preparation (listing, screenshots, description); every update after that is one click.

Do I need Apple and Google developer accounts?

Yes, and it’s not our rule: Apple and Google require the app to be published under its owner’s accounts. That’s also what makes it truly yours. Count on $99 a year with Apple and a one-time $25 with Google — prices set by them. We show you how to open them, and we can handle the publishing for you.

Can you publish it for me?

Yes, as an option. We prepare the listing, submit it, track the review and fix anything Apple asks for. It’s offered at the time of purchase — and we can talk about it beforehand.

What if Apple rejects my app?

It happens, and it’s almost always a small formality: a missing screenshot, a mention to add. We tell you what to fix, and we resubmit. It’s not a wall, it’s a back-and-forth. The simplest option is still to hand us the publishing: you have nothing to do, we take care of everything, and the back-and-forth with Apple stops being your problem.

How many updates can I publish?

As many as you want: your content changes live, with no trip back through the stores. Technical improvements, meanwhile, are included in your subscription — your app follows new versions of iOS and Android without you having to think about it. If you have the iPhone and Android apps, the annual maintenance contract handles their publishing on the stores, at least twelve times a year.

Monetisation

What the app can earn you, and what it doesn’t take from you.

Do you take a commission on my sales?

None. What you sell through your app comes back to you in full, whatever your revenue.

How do I make money with an app?

Four ways, and you can combine them: sell your products, sell tickets or appointments, sell a subscription or access to your content, and bring customers back with notifications — often the one that pays off most, because it costs nothing.

Examples by profession

Is the lifetime license really for life?

You pay €1,999 once, and you never pay the subscription again. The math is simple: at €59 a month, it pays for itself in a little under three years. And with the lifetime Ultra license, publishing your app on the stores is included at no extra cost.

Help

How do I get help?

Five ways. In your back office: the full documentation and the AI assistant, which answers in real time. In your client area: technical support, run by us directly. Elsewhere: the Maymoune community and the contact form, open even before you become a customer.

What if I can’t manage on my own?

We answer directly, with no outsourcing: write to support if you’re a customer, or go through the contact form beforehand. And if you’d rather not deal with it at all, we can publish your app for you.

Is the documentation in French?

Yes — and in fifteen other languages: English, Spanish, German, European Portuguese, Brazilian Portuguese, Dutch, Catalan, Turkish, Japanese, Italian, Arabic, Finnish, Swedish, Norwegian and Danish. The back office and its documentation follow the language you choose, once and for all. It lives behind a button on every screen of your back office: hundreds of cases explained, in pictures and video.

How to find it

Is support really you?

Yes. No call centre, no outsourcing: the person who answers knows the product and your file. It lives in your client area, here.

Maymoune

Who we are, what we handle, and where your data lives.

Who’s behind Maymoune?

Maymoune is published by Sdravobiz SRL, a European company based in Romania and represented by Dragan Stamenkovic. It has been building and running mobile apps for over thirteen years, for shopkeepers, clubs, schools, media outlets and freelancers. You always deal with the same person — in French, English or Romanian.

Write to us · See live apps

What does Maymoune handle?

Everything that isn’t your job. Three clear plans instead of a catalogue to decode. Templates already set up for your line of work, so you’re not starting from a blank page. One single point of contact, who knows your file. Publishing on the stores, if you’d rather not deal with it. And the whole technical side — updates, hosting, compatibility — running without you having to think about it.

What technology powers my app?

Each platform has its own native code: PWA for the web, Swift for iPhone, Kotlin for Android. Nothing is simulated — that’s what gives smooth interfaces and top performance on every device.

We use the GoodBarber framework, published by the French company of the same name, in Corsica, of which Maymoune has been an official reseller for over thirteen years. A foundation proven across tens of thousands of apps, updated continuously, which we configure for you. On your side: a single point of contact, and an app that carries only your name.

Is my data hosted in Europe?

Yes. Databases, accounts and content are hosted in France, in a private, GDPR-compliant cloud. Only delivery runs over a global network, so your pages load fast wherever your customer is. Services you activate yourself — payment, notifications, video — run through their own providers.

How long have you been around?

Over thirteen years, without interruption. That’s a long time for a business where many tools disappear after two years — and it’s exactly what you should look at before entrusting someone with your app.